Q1:Are you factory or trading company? A: We are factory and manufacturer. Q2: Where is your factory located? How can I visit your factory? A: We are located in Wenzhou. It is abt two hours to reach Ningbo or Shanghai port from our factory in China. Q3:How to place my order? A: Just contact us via Trade Manager, E-mail, Skype or telephone to confirm the machines, making the deposit then we will start production.. Q4 : What is the payment term? A: 50% TT in advance, 50% TT before delivery after production, or through Alibaba.com. Q5:How long is the delivery time? A: About 15-20 working days.
Q6: First time import, how can I believe that you would send product ? A: We are verified company by Alibaba.com to make transaction successful.
Q7: How to ensure that I received the machine undamaged? A: Firstly, our package is standard for shipment, we must confirm machines undamaged before delivery, and we've bought insurance for you, we will take the responsibilityif machines damaged.
Q8: What after-sales service or any question about products? A: All machines enjoy 1 years warranty , you can contact me by mail if any problems, I will reply you as soon as possible.